Effective Date: 20 September 2026
Last Updated: 20 September 2026
At NEW4YOU Electronics Store, operated by Naman Electronic World, we aim to provide a smooth, reliable and transparent delivery experience. This Shipping & Delivery Policy explains how orders placed through https://new4you.in are processed, shipped and delivered.
Orders placed through NEW4YOU may be shipped through:
The shipping partner may vary depending on the product, delivery location, availability and serviceability.
Orders are generally processed and dispatched within 7 days from the date of order confirmation and/or successful payment, unless a different timeline is specifically communicated at the time of purchase.
The estimated dispatch or delivery date may vary depending on:
For products requiring additional processing, installation, procurement or special handling, a different timeline may apply and may be communicated to the customer.
The estimated delivery date, wherever available, will be communicated during the order process or through subsequent order-related communication.
Delivery timelines are estimates and are not guaranteed in circumstances where delays are caused by the logistics provider, postal authority, weather, natural events, government restrictions, operational disruptions or other circumstances beyond our reasonable control.
Orders will be delivered to the address provided by the customer during checkout/order placement.
Customers are responsible for ensuring that the following information is accurate:
NEW4YOU shall not be responsible for delivery failure or delay caused by an incorrect, incomplete or inaccurate address or contact information provided by the customer.
Delivery availability may depend on the serviceability of the customer's pincode.
Certain locations may have limited or unavailable delivery services due to logistics restrictions, remote-area limitations, security restrictions or other operational reasons.
Where a delivery location is found to be non-serviceable, NEW4YOU may contact the customer for an alternative delivery address or may cancel the order where delivery cannot reasonably be completed.
Applicable shipping or delivery charges, if any, will be displayed during the order process or communicated to the customer before order confirmation.
Shipping charges may vary depending on:
Unless specifically stated otherwise, shipping/delivery charges are non-refundable, subject to the applicable Refund & Cancellation Policy and mandatory consumer rights under applicable law.
Delivery may be confirmed through:
Order and delivery-related communication may be sent to the email address or mobile number provided by the customer.
Where tracking is available, NEW4YOU or its logistics partner may provide the customer with a tracking number or tracking link.
Customers can use the tracking information to check the shipment status.
Tracking availability and frequency of updates may depend on the respective courier or logistics provider.
NEW4YOU makes reasonable efforts to ensure timely delivery.
However, delivery may be delayed due to circumstances including:
NEW4YOU shall not be responsible for delays caused solely by a third-party courier, postal authority or other logistics provider, subject to applicable law.
If delivery cannot be completed because the customer is unavailable, the address is incorrect, the customer refuses delivery, or the courier is unable to contact the recipient, the logistics provider may make additional delivery attempts according to its applicable procedures.
If the shipment is returned to NEW4YOU after unsuccessful delivery attempts, additional delivery arrangements or charges may apply where permitted by the applicable policy.
Customers are advised to inspect the package at the time of delivery wherever reasonably possible.
If the package appears:
the customer should document the condition and contact NEW4YOU customer support as soon as possible.
Any damaged, defective, incorrect or incomplete product complaint will be handled according to the applicable Refund & Cancellation Policy.
For certain electronics and large appliances, delivery and installation may be handled separately.
Where installation or demonstration is applicable, it may be provided by:
The installation timeline may differ from the delivery timeline.
Customers should follow the applicable manufacturer's installation requirements.
Where an order contains multiple products, items may be shipped separately depending on product availability, warehouse location or logistics arrangements.
Customers may therefore receive multiple shipments for a single order.
Applicable shipping information may be communicated separately for each shipment.
If a product becomes unavailable after an order has been placed, NEW4YOU may contact the customer regarding:
If an order is cancelled due to product unavailability after payment has been received, the eligible refund will be processed according to the applicable Refund & Cancellation Policy.
Where a customer requests delivery to a family member, employee, friend or other authorised recipient, the customer is responsible for providing accurate recipient information.
Delivery to the provided address and authorised recipient may be treated as fulfilment of the delivery obligation, subject to applicable law and the logistics provider's delivery procedures.
Unless expressly stated otherwise on the Platform, NEW4YOU currently provides domestic delivery within India only.
International shipping, where introduced, shall be subject to separate applicable shipping, customs, taxation and regulatory requirements.
NEW4YOU shall not be responsible for delays or inability to deliver caused by circumstances beyond its reasonable control, including:
Shipping and delivery charges, where applicable, may be treated separately from the product price.
In the event of cancellation, return or refund, the treatment of shipping, delivery, installation or other applicable charges will be governed by the Refund & Cancellation Policy and applicable law.
Nothing in this Shipping Policy is intended to restrict any mandatory consumer rights available under applicable Indian law.
For shipping, delivery or tracking-related assistance, please contact:
Naman Electronic World
Brand: NEW4YOU Electronics Store
Website: https://new4you.in
Email: support@new4you.in
Phone: +91-9212684272
Registered Office: G-174, 40 Feet Road, MB Extension, Badarpur, New Delhi – 110044, India
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM
Please keep your Order ID ready when contacting customer support regarding a shipment.
NEW4YOU may update this Shipping & Delivery Policy from time to time to reflect changes in logistics arrangements, business operations, products or applicable laws.
The updated version will be published on this page with the revised Last Updated date.
